Kredits > How We Work > Kredits Difference

Automating poorly designed work-flow processes only creates more problems.

At Kredits we operate under the principle that automating poorly designed work-flow processes only creates more problems. To avoid this pitfall, we always start an engagement with a comprehensive analysis of our client’s existing business processes—to learn what’s working and what needs improvement. We then collaborate to develop improved work-flow processes and business methodologies that are better aligned with our client’s operational goals. Only after this critical step is complete do we begin the physical implementation of the Kredits solution.

State-of-the-Art Technology
Kredits is easy to use, yet delivers the rich functionality MFIs require.
● Loans, savings, insurance, and equity products
● Business process optimization
● Integrated portfolio management
● Customizable product definitions
● Customer relationship management (CRM)
● Finance and accounting integration
● Compliance and risk management features
● Remote banking support

Commitment to Client Satisfaction
While every client is different, they all have one thing in common—a desire to improve their operating performance. For over twelve years, we have helped clients in five continents reduce costs, increase profits, expand outreach, and successfully scale their businesses. Most important, every implementation of the Kredits solution has been successful—an outstanding record we intend to maintain.

Future-Proof Scalability
Kredits is designed to cost-effectively support MFIs of virtually any size - because we know that outgrowing an information system is extremely costly and can stifle growth. Today, our system is being utilized by MFIs that have portfolios of just a few thousand clients and by MFIs with portfolios with nearly a quarter million clients.

Outstanding Implementation Record
Since we began over twelve years ago, we take pride that we have never had an unsuccessful implementation or a dissatisfied client. The key is our proven 7-step process that ensures every implementation is completed on-time and on-budget.

Powerful Reporting Engine
Kredits provides over 78 standard reports that can be produced in any currency, and can be configured to filter and/or group on any data element tracked in the database. Our standard reporting is complimented by two customizable reporting facilities which enable users to create and save proprietary report templates for their organizations.

Proven Reliability
Bells and whistles are good. Reliability is better. At Kredits, we know how critical it is for our system platform to operate – every day, no matter the environment. It’s why every element of Kredits has been designed to deliver maximum reliability and ease of use.

Customized Solutions
At Kredits, we do not believe in a one-size-fits-all solutions approach. Instead, every Kredits solution is specifically tailored to each client’s unique situation. It begins with a comprehensive review and evaluation of our client’s operation, information flows, application forms, and policies and procedures to ensure the Kredits solution meets every requirement.

Post-Implementation Service
Our clients know that we’re always available when they need us. It’s why we provide around-the-clock technical support to ensure you always have the answers you need – when you need them.